Frequently Asked Questions

I’m not getting the CWRA newsletter/my Branch emails.

If you’ve recently joined, you might not have been added to the national mailing list yet. We update our members mailing lists quarterly, and we only send emails to members who consent to communications. You can unsubscribe from our emails at any time. If you want to start receiving national emails immediately, you can sign up for our newsletter here. If you’d like to receive emails from your branch or affiliate, please check their websites for their contact information and ask- several of our branches and affiliates have newsletter signups as well.

If you’ve been a member for a while and haven’t gotten the emails, please log into your memebr account and check to see that you have granted us communication consent. If you have, please email us at info@cwra.org.

How can I renew my membership after I got a notice of cancellation?

The fastest way to renew an expired membership is to sign up for a ‘new’ membership using the same email as your previous membership. Our database will reactivate your existing profile, and you should be able to sign in again immediately with your previous login information.

I can’t sign into my member account!?

Please email us at info@cwra.org with a description of the error (forgot your password? don’t have a login email?) and a screenshot if possible.

Where is my receipt?

You can access your billing records by logging into your member site and opening your member profile online.

Does the event fee/membership rate include taxes?

No- because of our corporate status, CWRA does not collect taxes on any event registrations or memberships.

I got an invoice but I do not want to renew my membership. What should I do?

Membership invoices are automatically written off after 30 days, with no penalties to you. You can just ignore the emails if you are not planning on renewing. We are sorry to see you go, and hope to see you rejoin in the future once you would like to. If you have any feedback for us, please email info@cwra.org.

Regular

Regular members are those who have been out of school for at least three years. This membership type makes up over 50% of our membership. Add CSHS ($10/year) and/or CANCID ($50/year) membership to your regular membership. Regular membership rate is $120 per year.

Retired

An individual is eligible for retired status if they have been a member of CWRA for at least the last five years and has now retired from their regular employment. Add CSHS ($5/year) and/or CANCID ($25/year) membership to your regular membership. Retired membership rate is $60 per year.

Young Professional

An individual is eligible for Young Professional status for up to three years after graduation from a recognized post secondary institution. Add CSHS ($5/year) and/or CANCID ($25/year) membership to your regular membership. Young Professional membership rate is $60 per year.

Student

A student is anyone who is currently enrolled in an educational institution. Add CSHS ($5/year) and/or CANCID ($20/year) membership to your regular membership. Student membership rate is $25 per year.